Family Owned & Operated
Your vehicle has found its second home at Hi-Land Garage in Kennewick, WA! Consider this an open invitation to join our family of satisfied customers throughout Kennewick, WA. Fixing cars, trucks, and SUVs throughout the Tri-City area is our passion. The only thing better than providing complete auto repairs for our customers is making sure their vehicles avoid costly repairs altogether. We take it personally when your vehicle is not meeting your standards. Exceptional customer service is at the top our list of priorities, which means YOU are the top priority. Customers may appreciate our affordable rates, efficient auto services, and advanced technologies, but they’ll remember how they were treated at Hi-Land Garage. Ask any of our customers what they appreciate most about Hi-Land Garage and we’re sure Customer Service will be right at the top of the list.
Serving the Tri-Cities Automotive Needs--Since 1950!
We’ve been at this for decades, and we’re only getting better with time. Our ASE Certified technicians stay abreast of all the latest technologies so our customers receive the best auto repairs and maintenance services every time! Reliability is what motorists expect from their vehicle and from their repair shop. Over our more than 65 years in the auto repair business we’ve seen shops come and go. Our community can always depend on us to take exceptional care of all makes and models of vehicles. Hi-Land Garage understands that visiting our repair shop for maintenance may not be at the top of your to-do list. But we also know that your vehicle will “thank you” for the personalized attention and service expertise that we provide. We put all of our customers on a path to peak performance. Our team establishes long-lasting relationships with its customers. No matter what our customers are driving, our technicians have seen it and serviced it! Customers always drive away from our shop in tip-top shape, no matter what condition they arrived. You can trust that our auto repairs, maintenance, and diagnostic services can handle all of your vehicle’s needs--no matter what.
Highly recommend this place. Fair rates, trust worthy workers that are not trying to rip you off. I will take all of my cars here for service because of the peace of mind that comes with it.
Charlie and his staff went above and beyond to make sure to accommodate my needs . The staff is very professional. The team is punctual and efficient. The work that was done was precise and appreciated. They got me in swiftly, identified my problem and had it fixed in less than 24 hours. I highly recommend HighLand Garage. Their Expertise is above standard over 3 decades of serving satisfaction to this city. Charlie is more than a mechanic he is a magician!
If you need work done on your vehicle this is your place. We had a problem with the engine miss firing in our 2013 Dodge Ram. Went to the local dealership and before it was even diagnosed was told I needed a new engine. Took it to Charlie at Hi-Land and he actually diagnosed it and fixed it. Didn't need a new engine just a cam.... Charlie and Monica treated us great; gave us payment options, kept us appraised of what was going on, and were always pleasant and helpful...Hi-Land is now our go t... Read More
I called highland and Charlie picked up. He was extremely friendly and asked me how my family was doing. When I told him about a potent fuel smell I was having in the cab and around the vehicle, he advised me to bring it in right away, even though I didn’t have an appointment. The next day, he was able to squeeze my issue into the mix and COMPLETELY abolished the smell. It’s examples like this that have kept my family coming back to highland for anything and everything, over the last 15 y... Read More
The folks at Highland garage treated me incredibly well. I'm used to taking my car to a retired mechanic so I was worried about taking it to a shop and getting a price shock. I was pleasantly surprised that the prices were extremely fair and the customer service was outstanding. They actually saved me a few thousand dollars and weeks without my car by trying some alternative ideas. I could not recommend this garage more.
Charlie and Kurt are probably some of the best mechanics I've ever met. I haven't had need of their service since upgrading my vehicle a few years ago, but when I called them they were right on getting me taken care of. After hearing my issue, they ask me to bring the vehicle down so they could have a look, as suspected my clutch was well underway to giving out, and needed to be replaced. Fortunately for me, I drove it over there when I did, and he was able to get the parts and get it it fixe... Read More
Charlie and Kurt are probably some of the best mechanics I've ever met. I have had need of their service since upgrading my vehicle a few years ago, but when I called them they were right on getting me taken care of. After hearing my issue, they ask me to bring the vehicle down so they could have a look, as suspected my clutch was well underway to giving out, and needed to be replaced. Fortunately for me, I drove it over there when I did, and he was able to get the parts and get it it fixed i... Read More
I have just moved into the area and had a body issue with my vehicle during the move. The folks at Hi-Land were able to see me quickly and were able to fix the problem same day. Really had a wonderful experience and would suggest them to anyone. They also have a cute office dog, so make sure to bring treats for that good boy. Thank you again Hi-Land!!!!
Charlie, thank you for scheduling my SUV in and finding the issue in a timely matter. I really appreciated that and Kurt I appreciated that help as well it was nice talking to you. Hi- Land Garage is definitely the place to go with any mechanical stuff they are Professional and to the point. Thanks for getting my SUV back on the road. Cheers!
My car's issue is currently being diagnosed. I have had the best customer service ever and will not take my car anywhere else. They have a five star rating and they have definitely demonstrated to me how they obtained that rating. Monica is the best receptionist ever, very sweet, and Charlie has gone above and beyond in trying to get to the bottom of what is making my car overheat . I have no doubt we will get there soon. Read their reviews. That's what got me there in the first place.