Family Owned & Operated
Your vehicle has found its second home at Hi-Land Garage in Kennewick, WA! Consider this an open invitation to join our family of satisfied customers throughout Kennewick, WA. Fixing cars, trucks, and SUVs throughout the Tri-City area is our passion. The only thing better than providing complete auto repairs for our customers is making sure their vehicles avoid costly repairs altogether. We take it personally when your vehicle is not meeting your standards. Exceptional customer service is at the top our list of priorities, which means YOU are the top priority. Customers may appreciate our affordable rates, efficient auto services, and advanced technologies, but they’ll remember how they were treated at Hi-Land Garage. Ask any of our customers what they appreciate most about Hi-Land Garage and we’re sure Customer Service will be right at the top of the list.
Serving the Tri-Cities Automotive Needs--Since 1950!
We’ve been at this for decades, and we’re only getting better with time. Our ASE Certified technicians stay abreast of all the latest technologies so our customers receive the best auto repairs and maintenance services every time! Reliability is what motorists expect from their vehicle and from their repair shop. Over our more than 65 years in the auto repair business we’ve seen shops come and go. Our community can always depend on us to take exceptional care of all makes and models of vehicles. Hi-Land Garage understands that visiting our repair shop for maintenance may not be at the top of your to-do list. But we also know that your vehicle will “thank you” for the personalized attention and service expertise that we provide. We put all of our customers on a path to peak performance. Our team establishes long-lasting relationships with its customers. No matter what our customers are driving, our technicians have seen it and serviced it! Customers always drive away from our shop in tip-top shape, no matter what condition they arrived. You can trust that our auto repairs, maintenance, and diagnostic services can handle all of your vehicle’s needs--no matter what.
My car's issue is currently being diagnosed. I have had the best customer service ever and will not take my car anywhere else. They have a five star rating and they have definitely demonstrated to me how they obtained that rating. Monica is the best receptionist ever, very sweet, and Charlie has gone above and beyond in trying to get to the bottom of what is making my car overheat . I have no doubt we will get there soon. Read their reviews. That's what got me there in the first place.
The staff at Hi-Land Garage properly diagnosed the problem we were having with our car and fixed it very promptly. We trust their fast, friendly and professional service. They always go above and beyond meeting our needs. We would highly recommend them. Thank you Charlie and staff for another job well done.
Have never used Hi Land Garage but will definitely be using them for any future car repairs. They diagnosed and fixed our car in just 2 days, then even washed it! They were very honest with the issues with our car and recommended a transmission shop since our car requires transmission work that they are not able to do. They replaced the air conditioner compressor in our car and it has a four year warranty for parts and labor...unheard of!!! Thank you so much for your honesty and care of o... Read More
This was our first time at Hi-Land Garage, but we were treated like we been a customer for years. We recently took our 2015 Honda and we had a great experience with all the staff at Hi-Land Garage. If you are looking for a good and honest shop we highly recommend calling Hi-Land Garage. We definitely will be going back to them for any future work.
Words of gratitude to express of how I was treated at Hi-Land Garage! I have never been able to trust a Repair shop but I feel at ease now knowing I have one to trust in. I will,admit my transaction wasn't the easiest & took few trips but each time I was treated with respect, quick responses, personalized service that was understanding of needing my truck for work. They shuttled me home and brought my truck to me when the job was finished. 5 stars ★★★★★ (✿◠‿◠) 2021 19... Read More
This is by far THE BEST Auto Shop in The Tri-cities & the only one I will use. I travel from Oregon to take my rigs there. They have always been fair with me. My older son & daughter also take their cars there when needed. They do excellent work, listen to my vehicle concerns & are comparably affordable. I cant say enough great things about this garage. They are always super busy & might book a few weeks out unless you have an emergency. That shows how reputable they are. Hig... Read More
Highland garage is great place for all your vehicle maintenance and repairs! We have used them several times and wouldn't think about going anywhere else. The employees and Charlie are great and keep you informed on the status of your vehicle. We like their prices too!
Monica and her team were extremely helpful when I arrived into town to find my vehicle was in need of repair. Not only did Monica ensure that my vehicle would be fixed in a timely manner, she went above and beyond to take my thoughts into consideration and provide me with all possible options for me to choose from. They have gained another regular customer, and I recommend anyone with car troubles to call them up!
I locked my keys in my car shortly after arriving at work. I called Highland garage which was right across the street from where I work in hopes they could help me out. Sure enough they sent Charlie over and he was able to unlock my car. He got there within minutes of me making the phone call and had my car unlocked in just as fast of time free of charge! Definitely recommend them 10/10 for any of your needs.
Charlie and his crew are very trustworthy. I have gone to them many times and have never been dissatisfied with the quality of work they have done. They will not hi-ball you on price either. Will definitely be a loyal customer as long as the management stays the same.